Welcome to Lumel Technologies Inc. (“Lumel,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.
- Acceptance of Terms
By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
- Product & Service Offerings
Lumel Technologies delivers products for use cases covering reporting, planning, budgeting, forecasting, visualization, storytelling, collaboration, and data governance.
- User Accounts
To access certain features of our Services, you may be required to create an account. You agree to:
- Provide accurate and complete information when creating an account.
- Maintain and promptly update your account information to keep it accurate, current, and complete.
- Be responsible for safeguarding your account password and for any activities or actions under your account.
- License and Intellectual Property
Lumel grants you a limited, non-exclusive, non-transferable license to use our Services for your internal business purposes. All rights, title, and interest in and to the Services, including intellectual property rights, remain with Lumel.
- Use Restrictions
You agree not to: - Use of the Services for any unlawful purpose or in violation of any applicable laws.
- Modify, adapt, translate, or reverse engineer any part of the Services.
- Access the Services through unauthorized means, such as by using automated systems or software.
- Privacy and Data Protection
Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our Services, you consent to the collection and use of your data in accordance with our Privacy Policy.
- Payment and Subscription Terms
Some of our Services may be offered on a subscription basis. You agree to pay all applicable fees and charges associated with your subscription. Fees are non-refundable except as required by law.
. - Service Modifications and Termination
Lumel reserves the right to modify or discontinue any part of the Services at any time, with or without notice. We may also terminate or suspend your access to the Services if you violate these Terms.
- Limitation of Liability
To the maximum extent permitted by law, Lumel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from your use of the Services.
- Indemnification
You agree to indemnify and hold harmless Lumel, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Services or your violation of these Terms.
- Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA), to be held in Plano, Texas, at 5920 Windhaven Pkwy, Plano, TX 75093.
- Changes to the Terms
Lumel may update these Terms from time to time. If we make material changes, we will notify you by posting the revised Terms on our website and updating this page. Your continued use of the Services after any change constitutes your acceptance of the revised Terms.
- Contact Information
If you have any questions or concerns about these Terms, please contact us at support@lumel.com.
